Our Investigation solutions are designed to provide your investigative team with powerful and easy-to-use applications and services to quickly analyze large amounts of corrections data, which provide actionable intelligence and focused leads in your investigations.


Developed for corrections, THREADS provides easy-to-use big data analysis to understand the correlation across disparate data sources, identify actionable intelligence and provide focused leads for investigators.

Securus Technologies Word Alert™

Word Alert automatically transcribes audio calls and video sessions to text, allowing your investigators to easily search transcripts for keywords or create an automated scan that sends alerts when matches are found.

Guarded Exchange

Guarded Exchange provides industry-unique investigative monitoring solutions and digital forensic analysis. Through our proprietary monitoring services, you can focus resources solely on actionable intelligence provided by our team of seasoned investigators.

Investigator Pro™

Investigator Pro™ performs as a powerful data gathering and investigative analysis tool with voice biometrics that identify the names of incarcerated individuals on phone calls. Our intelligent technology exposes callers who attempt to hide their identities and engage in criminal activity.


ICER detects calls between incarcerated individuals, whether they are in the same facility or not. This powerful technology provides you with valuable information to uncover criminal activity.