Press
Dec 22nd, 2021
SECURUS TECHNOLOGIES DISCONTINUES OUTBOUND VOICEMAIL SERVICE CRITICIZED AS TOO COSTLY
Securus Technologies today announced that its Outbound Voicemail service will be discontinued effective January 31, 2022. The decision is part of the company’s multi-year corporate transformation, launched in January 2020 to improve affordability, increase access, and better respond to community needs. “We are working with justice-involved families and reform-minded organizations to remove outlier products and focus on offering more – … Read More
Sep 1st, 2021
SECURUS TECHNOLOGIES CALLS FOR AMORE SERIOUS, THOUGHTFUL AND DATA-DRIVEN APPROACH TO MAKING CORRECTIONAL TELECOMMUNICATIONS MORE AFFORDABLE
Securus Technologies said today that it plans to appeal the California Public Utilities Commission’s (CPUC) proposed interim rules for Inmate Telecommunications Services (ITS), criticizing commission members for rejecting their own staff’s recommendation for more serious reforms. “Securus Technologies is committed to sustainable regulatory reform that will make telecommunications services more affordable, accessible and accountable to the incarcerated consumers and their … Read More
Sep 1st, 2021
California Public Utilities Commission Needs More Thoughtful Approach to ITS
Securus Technologies is committed to serious regulatory reform that will make Inmate Telecommunications Services (ITS) more affordable, more accessible, and more accountable to the incarcerated consumers who rely on these services to stay connected with family and friends. On a federal level we have embraced the Federal Communications Commission’s (FCC) interim rulemaking on this topic, which isn’t perfect but is … Read More
Aug 31st, 2021
Louisiana Jails and Prisons to Receive Free Phone Calls in Aftermath of Hurricane
Natural disasters not only devastate homes and city infrastructures, but they can also cause an overwhelming emotional and physical impact on those effected. There is a fundamental human need to stay connected with loved ones, especially during difficult times, which is why Securus Technologies is providing free phone calls and electronic communications to ensure incarcerated individuals in Louisiana can contact … Read More
Aug 17th, 2021
Aventiv Technology Partners with Grammy Award Winning Artist, Lecrae, to Host the Corrections Industry’s First Hip-Hop Track Contest for Incarcerated Individuals
DALLAS, TX, August 17, 2021 — Aventiv, a technology company providing communication services and free educational and re-entry resources to correctional facilities, announced its inaugural “Original Hip-Hop Track Contest” open to individuals who are incarcerated in select State Department of Corrections facilities. Contestants will write original lyrics and a song title to one of three beats produced by hip-hop Record … Read More
Jul 30th, 2021
Securus Technologies Launches Securus Originals, A New Podcast Series Featuring Inspirational Storytelling and Interviews about Real-Life Second Chances
DALLAS, TX, July 30, 2021 — Securus Technologies introduced Securus Originals, a new educational and inspirational storytelling platform that will be delivered free-of-charge to incarcerated individuals through the company’s SecureView and JP6S tablets and available to the general public on iTunes and the Google Play store. The debut offering of this new service is a ten part audio podcast and … Read More
Jul 29th, 2021
SECURUS TECHNOLOGIES SUPPORTS INTERIM RATE CAPS ON INMATE CALLING SERVICES AND PROPOSES SWEEPING COLLABORATIVE EFFORT TO MODERNIZE CORRECTIONAL COMMUNICATIONS
Will Work with Regulators and Legislators to Ensure Correctional Agencies Have Funding to Protect Essential Programming Securus Technologies announced today that it would support the Federal Communications Commission’s new order imposing interim rate caps and other requirements on telephone service for incarcerated individuals, foregoing appeal or opposition in favor of an unprecedented collaborative approach to regulation. “We believe it is … Read More
Jul 2nd, 2021
SECURUS TECHNOLOGIES SUPPORTS TAXPAYER-FUNDED MODEL FOR CORRECTIONAL COMMUNICATIONS IN SAN DIEGO AND ACROSS THE UNITED STATES
As communities across the country seek to lower the cost of correctional communications, Securus Technologies remains committed to its multi-year reform agenda to drive deep change in the correctional telecommunications industry. To advance that effort and make calls more affordable, Securus is working alongside local officials to implement consumer-friendly funding models chosen by community leaders – including taxpayer-funded models that … Read More
Jun 29th, 2021
SECURUS TECHNOLOGIES FURTHER INVESTS IN IMPROVING CUSTOMER SERVICE WITH AMELIA, AN INNOVATIVE VIRTUAL CONSUMER SUPPORT TOOL, TO BETTER SERVE INCARCERATED INDIVIDUALS
Securus Technologies today announced a partnership with Amelia, a leading Enterprise AI software company, to better serve incarcerated individuals with digital, real-time service support. Collaborating with Amelia exemplifies Securus’ commitment to further invest in technologies to better serve the incarcerated as part of a multi-year transformation effort. With the new digital agent, incarcerated individuals can receive real-time support to help … Read More
Jun 18th, 2021
Statement from Securus Technologies Re: The Connecticut Act Concerning Communications Services in Correctional Juvenile Detention Facilities To Provide Cost-Free Telecommunications for Incarcerated Persons
Yesterday, Connecticut Governor Ned Lamont signed SB 972, legislation that will make Connecticut the first U.S. state to adopt a fully taxpayer funded model for calls made from correctional institutions. Under this new taxpayer funded law, incarcerated individuals and their families will not be charged for calls, making it even easier to communicate with loved ones. Securus Technologies, which currently … Read More