Securus Video ConnectSM

Securus Video ConnectSM system is a fully web-based visual communication tool that allows friends, family members, attorneys and public officials to schedule and participate in video sessions with an incarcerated individual – from anywhere with internet access using a smartphone, tablet or PC. Securus Video ConnectSM provides family and friends limitless opportunities to connect with loved one by sharing everyday events like birthdays, reviewing homework, watching cartoons with their kids, attending a concert and opening presents on Christmas. Many studies have shown a link between individuals maintaining relationships with their loved ones while incarcerated reduces recidivism.



Securus Video ConnectSM is the most robust scheduling software available to the corrections market. The easy-to-use interface allows friends, family members, attorneys and other visitors to easily schedule visits from any mobile device or PC connected to the Internet. Before being able to schedule a visit, the user must first electronically submit user information and photo identification. This allows your staff to have full control over who is allowed to schedule a visit – and also gives you the ability to restrict users based on behavioral issues. In addition, the scheduling platform is completely integrated with your Jail Management System ensuring that a visit is only scheduled during available timeslots.

Live Monitoring and Recording

One of the primary advantages of implementing the Securus Video ConnectSM system is the ability to live monitor and record visits. This capability will not only create new investigative opportunities but can also have a real impact on reducing violence within jail walls. It gets better. Through the facility interface, jail staff can easily flag visits for later investigative review and lock down recordings from being purged after the standard retention window expires.


  • Provides a new convenience to share life events across any distance
  • Provides ability to have more visits at times that are more convenient
  • Allows incarcerated individuals to interact with family members in home situations
  • Allows more family members to be involved in visits—much better alternative for children