Introducing the industry’s most advanced incarcerated individual Operating System, ConnectUS, which automates critical operations for correctional facilities while delivering unlimited applications to incarcerated individuals. While ConnectUS easily integrates with today’s leading applications, it has been specifically designed to effortlessly push past today’s technological challenges and provides a foundation for future evolution. ConnectUS changes the way incarcerated individuals access communications services within a correctional environment.  Built on proprietary technology and the most advanced, easy to use design, ConnectUS brings simple but powerful applications to both corrections administrators and incarcerated individuals. ConnectUS allows Securus to host phone calls, video communication sessions, incarcerated individual forms, grievances, videos, commissary ordering, 3rd party website access, job applications, education programs and a number of other services. The ConnectUS operating system completely manages an incarcerated individual’s experience – what applications are available, when they are available, and to whom they are available. ConnectUS automates traditionally manual operating processes of facilities.  With a customized mix of applications, your facility can deliver an experience that keeps pace with today’s technology, while making life better for your incarcerated individuals and staff.


  • Incarcerated Individual Telephone
  • Video ConnectSM
  • Incarcerated Individual Request Form
  • Grievance
  • Commissary
  • Incarcerated Individual Handbook
  • Video Education
  • Law Library
  • Job Search


  • Conflict resolution
  • “App Store” environment
  • Multi-Language support
  • Digital Bulletin Board
  • Multi-tasking