The program is a response to a number of public health policies implemented at correctional facilities across the country, which include restricting in-person visitation to reduce the likelihood of viral transmission for incarcerated Americans and correctional staff. That decision makes alternative communication methods offered by Securus, like telephone, video, and digital messaging services, even more important than ever before.
In conjunction with its correctional partners, Securus continues to offer free and discounted services to 398 agencies and 738 sites nationwide. The company’s assistance thus far totals:
• 21.7 million free call credits for incarcerated individuals and their families, resulting in 165.6 million free minutes of phone connections;
• 4.8 million free video connections to friends and families of incarcerated individuals;
• 10.2 million free JPay Stamps to incarcerated individuals for electronic messaging.
“Digital communication resources have played a critical role in keeping incarcerated Americans and their families connected, sharing photos and other sentiments during a time when remaining close to loved ones matters most,” said Dave Abel, president and CEO of Aventiv Technologies, parent company of Securus Technologies. “We are extremely proud to have worked with institutional partners across the country to provide more than 10 million free JPay Stamps to facilitate those connections while maintaining safety and security measures.”
In addition to its expansive emergency program, Securus is also providing compassion credits to individuals who fall ill with COVID-19. Those credits, which are loaded onto prepaid cards and distributed by correctional facilities on as as-needed basis, provide access to Securus phone calls and video connections for the duration of medical care. The company provides those credits on prepaid cards, which are then distributed by correctional facilities to individuals on as as-needed basis. At many locations, Securus is also providing public defenders with free calls during the emergency.
At participating facilities, Securus has introduced select free movie and game titles for individuals. These new titles are offered in addition to a vast preexisting collection of educational offerings, e-books, podcasts, and other materials that are always available at no-cost.
Securus is undergoing a corporate transformation to make its services more accessible, affordable, and transparent for incarcerated Americans and their families. The company is monitoring the public health crisis in facilities across America and will continue to partner with agencies to provide assistance.
About Securus Technologies
Headquartered in Dallas, Texas, an Aventiv Technologies company, serving more than 3,450 public safety, law enforcement and corrections agencies and over 1,200,000 incarcerated individuals across North America, Securus Technologies is committed to serve and connect by providing emergency response, incident management, public information, investigation, biometric analysis, communication, information management, incarcerated individual self-service, and monitoring products and services in order to make our world a safer place to live. Securus Technologies connecting what matters®. For more information, please visit SecurusTechnologies.tech.