Securus Receives Both A+ Rating and Accreditation. Measurement of Justifying Statement That Is Made to Customers and the Media
DALLAS, TX May 12, 2016/PRNewswire/ — Securus Technologies, a leading provider of civil and criminal justice technology solutions for public safety, investigation, corrections and monitoring, announced that it has received accreditation from the Better Business Bureau (BBB) and received an A+ rating. Danny de Hoyos, Senior Vice President of Operations, stated, “We have worked hard with the Better Business Bureau in Texas to not only receive their highest rating (A+), but also receive formal accreditation in terms of what we say and issue in print. Accreditation is voluntary on our part and means that Securus has worked in conjunction with the BBB to meet the required standards listed below:- Build Trust—Establish and maintain a positive track record in the marketplace
- Advertise Honestly—Adhere to established standard of advertising and selling
- Tell the Truth—Honestly represent products and services, including clear and adequate disclosures of all material items
- Be Transparent—Openly identify the nature, location, and ownership of business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy
- Honor Promises—Abide by all written agreements and verbal representations
- Be Responsive—Address marketplace disputes quickly, professionally and in good faith
- Safeguard Privacy—Protect data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information
- Embody Integrity—Approach all business dealings, marketplace transactions and commitments with integrity
About Securus Technologies
Headquartered in Dallas, Texas, an Aventiv Technologies company, serving more than 3,450 public safety, law enforcement and corrections agencies and over 1,200,000 incarcerated individuals across North America, Securus Technologies is committed to serve and connect by providing emergency response, incident management, public information, investigation, biometric analysis, communication, information management, incarcerated individual self-service, and monitoring products and services in order to make our world a safer place to live. Securus Technologies connecting what matters®. For more information, please visit SecurusTechnologies.tech.