Securus’ ConnectUs Automated Incarcerated Individual Forms and Grievance Application Saves Customers Time and Money

Company Estimates Automated Forms Save Approximately 65% of Corrections Staff Time Over Paper Forms

DALLAS, TX August 5, 2016/PRNewswire/ — Securus Technologies, a leading provider of civil and criminal justice technology solutions for public safety, investigation, corrections and monitoring, announced it is saving customers real time and money by implementing its Incarcerated Individual Forms and Grievance application on ConnectUs. “Securus is committed to continuously providing new technology and features for our customers,” said Russell Roberts, Vice President of Marketing and Strategy for Securus. “The Incarcerated Individual Forms and Grievance application on ConnectUs is an example of how we are modernizing our customers with the latest, most effective technologies.” Correctional facilities usually use paper forms for various Incarcerated Individual requests; such as grievances, medical, handbook acceptance forms, sign up forms, etc. Correctional officers spend valuable time distributing, collecting, routing, logging, responding, copying, filing, archiving and storing forms. With this application, custom forms for any type of request can be easily created and made available to Incarcerated Individuals. If you want to change a form, it takes just minutes and there is no printing involved. The ConnectUs Incarcerated Individual Forms and Grievance application transforms manual paper processes to digital automation. The Incarcerated Individual Forms and Grievance application is making a real difference for customers. Securus automates and processes an average of 13.8 forms per month per Incarcerated Individual, saving corrections staff valuable time they can use to focus on safety and security. Incarcerated Individuals also benefit from self-service access to forms and from the ability to view the status of forms and grievances and accept or appeal them. “The ConnectUs Incarcerated Individual Forms and Grievance application was the easiest to implement; our nurses love it; everyone loves it. We will save thousands of dollars on paper costs alone,” said Chief Kolitwenzew from Kankakee County, Ill. In an ongoing effort to provide automation tools to Incarcerated Individuals and corrections, Securus’ ConnectUs Incarcerated Individual Forms and Grievance application brings innovation to modernize the incarceration experience. ConnectUs is the most robust and feature rich Incarcerated Individual platform in the market, allowing Incarcerated Individuals access to an unlimited set of applications as designated by each correctional facility. Not only does this new platform allow Incarcerated Individuals access to features and services never available before, the platform also fully governs what is available to Incarcerated Individuals and when. This ensures that correctional facilities have full control over the content that Incarcerated Individuals have access to. There are many additional capabilities inherent in the platform, including dynamic application display by day, time, and Incarcerated Individual location and a digital Incarcerated Individual bulletin board allowing correctional staff to communicate with Incarcerated Individuals more efficiently. The interface can be made available in many different languages.