Securus’ ConnectUs Automated Inmate Forms and Grievance Application Saves Customers Time and Money

Company Estimates Automated Forms Save Approximately 65% of Corrections Staff Time Over Paper Forms

DALLAS, TX August 5, 2016/PRNewswire/ — Securus Technologies, a leading provider of civil and criminal justice technology solutions for public safety, investigation, corrections and monitoring, announced it is saving customers real time and money by implementing its Inmate Forms and Grievance application on ConnectUs. “Securus is committed to continuously providing new technology and features for our customers,” said Russell Roberts, Vice President of Marketing and Strategy for Securus. “The Inmate Forms and Grievance application on ConnectUs is an example of how we are modernizing our customers with the latest, most effective technologies.” Correctional facilities usually use paper forms for various inmate requests; such as grievances, medical, handbook acceptance forms, sign up forms, etc. Correctional officers spend valuable time distributing, collecting, routing, logging, responding, copying, filing, archiving and storing forms. With this application, custom forms for any type of request can be easily created and made available to inmates. If you want to change a form, it takes just minutes and there is no printing involved. The ConnectUs Inmate Forms and Grievance application transforms manual paper processes to digital automation. The Inmate Forms and Grievance application is making a real difference for customers. Securus automates and processes an average of 13.8 forms per month per inmate, saving corrections staff valuable time they can use to focus on safety and security. Inmates also benefit from self-service access to forms and from the ability to view the status of forms and grievances and accept or appeal them. “The ConnectUs Inmate Forms and Grievance application was the easiest to implement; our nurses love it; everyone loves it. We will save thousands of dollars on paper costs alone,” said Chief Kolitwenzew from Kankakee County, Ill. In an ongoing effort to provide automation tools to inmates and corrections, Securus’ ConnectUs Inmate Forms and Grievance application brings innovation to modernize the incarceration experience. ConnectUs is the most robust and feature rich inmate platform in the market, allowing inmates access to an unlimited set of applications as designated by each correctional facility. Not only does this new platform allow inmates access to features and services never available before, the platform also fully governs what is available to inmates and when. This ensures that correctional facilities have full control over the content that inmates have access to. There are many additional capabilities inherent in the platform, including dynamic application display by day, time, and inmate location and a digital inmate bulletin board allowing correctional staff to communicate with inmates more efficiently. The interface can be made available in many different languages.

About Securus Technologies

Headquartered in Dallas, Texas, and serving more than 3,450 public safety, law enforcement and corrections agencies and over 1,200,000 inmates across North America, Securus Technologies is committed to serve and connect by providing emergency response, incident management, public information, investigation, biometric analysis, communication, information management, inmate self-service, and monitoring products and services in order to make our world a safer place to live. Securus Technologies connecting what matters®. For more information, please visit